Information & responsibilityUpdated 02.11.2026

Contact the editorial team

Notes for corrections and editorial concerns. This site is not Dendera Casino customer service.

Licensing and protection in Great Britain

In Great Britain, online casino operators need the relevant Gambling Commission licence. Check the licensed business, domain and gambling product in the public register; a foreign licence is not a substitute. Northern Ireland has a separate legal framework, so a Great Britain licence statement must not be presented as a UK-wide legal conclusion.

GamCare provides confidential support through the National Gambling Helpline: 0808 8020 133 in England and Scotland; 0808 2819 265 in Wales. GAMSTOP offers online self-exclusion for participating Great Britain-licensed operators. Northern Ireland readers should check locally applicable services and rules.

Gambling Commission

Editorial contact

The contact channel for this independent information site has not yet been set up. An editorial email address, telephone number or postal address was not provided. That's why there is no supposed support address here and no form that accepts messages without a confirmed recipient. The responsible body must add an accessible contact option before publication. Until then, no inquiries can be sent to the editorial team via this page. The social media links in the author area are profile templates and not confirmed contact channels. Please do not send any confidential information about this.

What a correction note should contain

A helpful note names the affected side and the specific statement. Describe what has changed and which current original source you are referring to. When it comes to bonus conditions, the promotion name and the version that is valid for retrieval are important. For a game, the title and provider label should be clear. General statements like 'everything is wrong' are difficult to understand. A factual comparison of old and new information makes classification easier. Please distinguish observable facts from personal assumptions or evaluations.

No processing of casino concerns

The editorial team has no access to the provider's player accounts, payment orders or document checks. You cannot release a withdrawal, credit a bonus or close an account. Such concerns must be processed via the current official contact channels of the respective provider. Before sending the message, carefully check the domain and recipient. A search engine ad, public profile or similar brand name does not prove authenticity. The times shown here are not a promise as to when an individual process will be completed.

Protect confidential data

Do not send passwords, one-time codes, full card numbers or copies of ID cards to an editorial team. Anonymized information is usually sufficient to describe a content error. Remove names, addresses, and transaction identifiers from images before sharing them publicly. The necessary identity check of a casino must be distinguished from editorial research. If anyone requests account access or money on behalf of this website, do not consider this a verified request. Only pass on sensitive information to a clearly verified and objectively responsible recipient.

Document complaints in a comprehensible manner

You can record the date, request, response and next step for your own records. Keep the conditions and messages associated with the process safe. Don't be guided by an announced processing time alone: document verification and subsequent payment can be separate phases. An editorial presentation of a complaint does not replace legal proceedings or individual advice. Do not publish personal information of other parties. The content should remain comprehensible without making private documents or unsubstantiated allegations publicly available.